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Frequently Asked Questions

Where To Buy Our Products?

      JUST'A DROP

      Where Is Just A Drop Located In-Store?

      Just a Drop is normally located near the toilet paper however, it can also be found next to the household chemicals and occasionally with the air fresheners.

       

       How Does Just A Drop Work?

      Simply put a drop or two into the toilet before you go to the bathroom. Just’a Drop creates a deodorizing layer on the water’s surface, blocking odours from escaping. All you’ll leave behind is a fresh scent. If you want to keep your bathroom smelling fresh, put a drop before you leave!

       

      Where Can I Get Just’a Drop online?

      Just a Drop is available online in this website or at:

      Just'a Drop affiliates

      Just'a Drop affiliates

      Just'a Drop amazon store

      We can also take your order by phone. Our representatives are available to take your call Monday through Friday, 8:00am-5:00pm AST. Just’a Drop comes with a 100% Money Back Guarantee, so if you are not completely satisfied, for any reason, simply send it back for a full refund.

       

      Is It Safe For My Toilet? Is It Safe For The Next One That Enters The Bathroom?

      Made from a highly concentrated plant extract. Just a Drop is environmentally friendly and safe for all toilets and septic systems. It is safer than anything you could find in the market today.

       

      How Long Does It Last?

      A 15 ml bottle of Just a Drop has enough liquid to last for 400 uses or around 90 days. Single use packs are equivalent to one drop each.
      A 6ml bottle of Just a Drop has enough liquid to last for 200 uses or around 60 days.

       

      I Have A Medical Condition. Will Just A Drop Work For Me?

      Many people turn to Just a Drop for relief from embarrassing bathroom odour associated with a number of medical conditions and treatment side effects. Just a Drop is ideal for those suffering from a variety of disorders, including:

      Cystic Fibrosis – Celiac Disease – Steatorrhea – Giardia – Colitis – IBS – Crohn’s Disease – Bariatric Surgery

      What To Do In Case Of Eye Contact?

      If one of our formula gets in contact with your eyes, rinse eyes with water for 15 minutes.

       

      What To Do In Case Of Skin Contact?

      If dropped on the skin, rinse skin with water.

       

      What To Do In Case Of Ingestion?

      If ingested, do not induce vomiting. Contact a poison centre or a doctor immediately.

       

      How Long Will My Order Take?

      Canadian orders typically take 2-10 Business days to arrive.
      International orders may vary between 6 – 8 weeks.

      JUST'A SPRAY, POOPEE CHIC & TOILET BOUQUET

      Is It Safe For My Toilet & For The Next Person That Enters The Bathroom?

      Made from blends of essential oils, our toilet sprays are safe for all toilets and septic systems. They are safer than any air freshener or sprays you could find on the market today. Unlike most air freshener, our toilet sprays are not airborne, making their formula safer for your respiratory system. Our bathroom odour eliminators are truly one of the safest alternatives on the market!

      How Long Do The Toilet Sprays Last?

      A 220 ml spray has enough liquid to last for 300 uses or around 125 days.

      115 ml spray can last up to 200 uses.

      55 ml spray can last up to 100 uses.

      A 9ml spray has enough liquid to last for 25 uses or around 12 days.

      What To Do If In Your Eyes?

      If one of our formulae get in contact with your eyes, rinse eyes with water for 15 minutes. For more information, please read our Safety Data Sheet.

      What To Do In Case Of Skin Contact?

      If dropped on the skin, rinse skin with water. For more information, please read our Safety Data Sheet.

      What To Do In Case Of Ingestion?

      If ingested, do not induce vomiting. Contact a poison centre or a doctor immediately. For more information, please read our Safety Data Sheet.

      INJECT-SAFE

      What is Inject-Safe?

      The Inject-Safe™ Barrier Bandage is a patented “pre-procedure” self-adhesive bandage that would be applied to a patient’s skin PRIOR to being given an injection by a healthcare provider for the purpose of containing any post-injection bleeding.

      Is it safe?

      When the needle is removed, the Inject-Safe™ Barrier Bandage self-seals and protects both the patient and healthcare provider from possible exposure to blood from the injection site.

       

      What kind of injection Inject-Safe can be used for?

      Inject-Safe has been developed specifically for intramuscular and subcutaneous injections.

      JUST'A DROP OSTOMY

      What Is Just’a Drop/Just’a Spray for Ostomy?

      Just’a Drop/Just’a Spray for ostomy is a remarkable breakthrough product for ostomates as it works to eliminate odors in the toilet and is safe to use in your ostomy pouch.

      Is It Located In Stores?

      Our products are available at many pharmacy locations across Canada. If you are not able to find it at your location, they can likely get it in for you if you.

       How Does It Work?

      Ideal for use in colostomy, ileostomy and urostomy instances. Simply place a drops or a few squirts directly into the toilet bowl or inside ostomy pouch each time you empty or replace it.

      Where Can I Get it Online?

      Just a Drop is available online at this website or at the following:

      Best Buy Medical Supplies

      Just'a Drop amazon store

      We can also take your order by phone. Our representatives are available to take your call Monday through Friday, 8:00am-5:00pm AST. Our products come with a 100% Money Back Guarantee, so if you are not completely satisfied, for any reason, simply send it back for a full refund.

      Is It Safe For Use in My Ostomy Pouch?

      All of our products, with the exception of our Just’a Drop Extra Strength, are safe for use in your ostomy appliance.

      What To Do In Case Of Eye Contact?

      If one of our formulas gets in contact with your eyes, rinse eyes with water for 15 minutes. Seek medical attention if irritation persists.

      What To Do In Case Of Skin Contact?

      If on the skin, wash thoroughly with soap & water. Discontinue use if irritation develops.

      What To Do In Case Of Ingestion?

      If ingested, do not induce vomiting. Contact a poison center or a doctor immediately.

      VENTOPEDIC

      What is the difference between the Ventopedic concept and regular foam?

      The Ventopedic concept may feel like foam, but it is completely the opposite. Foam will draw moisture from the skin andallow it to absorb inside the fabric. The Ventopedic concept will effectively draw the moisture inside the products BUT the moisture will not absorb thereby keeping the products dry and comfortable.

      Will the Ventopedic products provide pressure relief?

      Yes, the products do offer a cushioning support. Although the primary function of all the products is to effectively eliminate the presence of moisture on the skin.

      Are the Ventopedic products machine washable and dryable?

      Yes, all the products with NO EXCEPTION are fully washable and dryable.

      Can the Ventopedic products be washed and dried in commercial machines at elevated washing anddrying temperatures?

      Yes, all the products have been tested and they will not be damaged or affected when washing and drying at elevated temperatures. Products can be washed at 160 – 167°F (71 – 75°C) and dried at 220°F.

      Will some of the Ventopedic products require any assembly?

      No, all of the products are designed to avoid any assembly thereby avoiding misplacements of parts as well as assembly confusion.

      Can the Ventopedic products be re-used after washing?

      Yes, if the products are properly washed at elevated temperatures, they can be re-used.

      Are the Ventopedic products guaranteed? If yes, for how long and for what?

      All the products are guaranteed for 1 year following the date of purchase. Textile deficiencies or product craftsman ship defects are included in the guarantee.

      How often should I wash a Ventopedic product?

      Products should be washed at least once a week depending on patient usage and caregiver recommendations.

      Will washing the products affect their effectiveness?

      No, the products effectiveness will not wash out while washing. In effect, the products will keep their effectiveness after repeat washings.

      Will the cushioning support inside the product diminish with time?

      No, the products cushioning support is built directly in the fabric and will not diminish over time and usage.

      Are the products available in different sizes?

      Most of the products are available in small, medium, and large. Some of the products are one size fits all. Custom work on the products is available by contacting our customer service line at 1-877-448-4432.

      Is their LATEX in some of the Ventopedic products?

      No, all the products are 100% latex free.

      Will the products help in controlling odors in contracted hands?

      Yes, this is one of the concept’s best attribute. By controlling moisture / perspiration inside contracted hands, it will eliminate odors caused by access moisture.

      What is the fabric content?

      In general, the products are 90% polyester and 10% cotton. This may vary slightly in product were spandex is required.

      GENERAL QUESTIONS

      How Long Will My Order Take?

      Canadian orders typically take 2-10 Business days to arrive.
      International orders may vary between 6 – 8 weeks.

      How Can I Place An Wholesale Order?

      All you have to do is to visit our Business Discount section, select the bulk product you wish to order and hit “add to cart”.

      Is There A Wholesale Minimum Order?

      Yes, you will need to order a minimum of $200 to receive wholesale pricing.

      Is It Safe To Use My Credit Card?

      Yes. It is completely safe to use your credit card. We use Paypal, one of the most secure online shopping services on the internet. PayPal makes credit card purchases simple and safe with SSL- secure password.

      Call Us

      North America (+1) 877 249-6846

      International (+1) 506 857-0499

      Email Us

      info@prelam.com